"Have you ever used a food ordering mobile application (e.g., UberEats, Grubhub, or restaurant app) to order food for delivery or takeout?", September 2024/ ...
Like millions of Americans each year, you order a package, food or valuables. Delivery day arrives. You open the door. You discover the product was damaged. Or it was stolen.
Whether you’re opening the DoorDash, Uber Eats, or Grubhubapps, as a customer, it’s roughly the same experience: You scroll through the app to find what you want, quickly order some food ...
After we heard from multiple Grubhub drivers about issues during Hurricane Helene, a spokesperson for the food delivery service said they want to make things right.
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